Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account and contact information, including email address, account login information if applicable, and customer support messages.
• Payment and order information, including products or credit packages purchased, order status, transaction identifiers, and billing-related metadata provided by Dodo Payments.
• Uploaded and generated content, including pet images you upload, prompts, templates, preferences, AI-generated pet images, download history, and usage activity.
• Technical and usage information, including IP address, browser type, device type, operating system, pages viewed, referring URLs, log data, approximate location derived from IP address, and cookies or similar technologies.

2. How We Use Information

We use information to:

• Provide, operate, and maintain the Service.
• Generate pet images based on your uploads and selected templates.
• Deliver downloads and manage credits.
• Process purchases and order records.
• Respond to customer support requests.
• Prevent fraud, abuse, spam, and prohibited content.
• Improve product performance, reliability, and user experience.
• Analyze usage and troubleshoot technical issues.
• Comply with legal, tax, payment, and security obligations.

3. Pet Images and Generated Images

The Service is designed for pet image generation only.

You should not upload images of humans, human faces, or real people. If you upload prohibited content, we may delete it, block generation, suspend your account, or take other action to protect the Service.

4. No Model Training

We do not use your uploaded pet images or generated images to train our own AI models unless you give us explicit permission.

5. Content Retention

Uploaded pet images and generated images may be stored for up to 3 months to provide access, downloads, customer support, fraud prevention, abuse prevention, and service reliability.

After 3 months, we may delete uploaded and generated images from active systems. Some copies may remain temporarily in backups or logs where necessary for security, legal, or operational purposes.

6. Payment Processing

Payments are processed by Dodo Payments. Dodo Payments may collect and process payment information, billing details, tax information, fraud prevention data, and other transaction-related information in accordance with its own policies.

We do not directly process or store your full card number or payment credentials.

7. Cookies and Analytics

We may use cookies, pixels, local storage, and similar technologies to:

• Keep you logged in.
• Remember preferences.
• Understand usage patterns.
• Improve the Service.
• Measure marketing or product performance.
• Detect fraud or abuse.

8. How We Share Information

We may share information with:

• Payment processors and merchant-of-record providers, including Dodo Payments.
• Hosting, storage, database, and infrastructure providers.
• AI model or image processing providers used to provide the Service.
• Analytics and logging providers.
• Customer support tools.
• Legal, tax, compliance, or security advisors where necessary.
• Government authorities or third parties when required by law or necessary to protect rights, safety, and security.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. These countries may have data protection laws that differ from those in your location.

By using the Service, you understand that your information may be transferred, stored, and processed internationally.

10. Data Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

11. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, object to, restrict, copy, or withdraw consent for certain personal information.

To make a privacy request, contact us at: ycy511976055@gmail.com. We may need to verify your identity before responding.

12. Children's Privacy

The Service is not intended for children under 13, or the minimum age required by law in your jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

14. Contact

If you have questions about this Privacy Policy, please contact us at: ycy511976055@gmail.com